Frequently Asked Questions
Q
Can I customize these pet products with my own branding?
Yes, we support comprehensive OEM and ODM customization services. You can customize the logo, colors, materials, and packaging according to your brand requirements.
Q
What materials are used in the manufacturing of these products?
We prioritize pet safety and comfort. All our products are manufactured using non-toxic, eco-friendly, and durable materials that comply with international safety standards.
Q
What is the minimum order quantity (MOQ) for orders?
The MOQ varies depending on the specific product and level of customization. Please refer to the specifications listed above or contact our sales team directly for precise requirements.
Q
How long is the standard production and delivery time?
Typically, production takes 15 to 30 days following order confirmation and deposit receipt. Shipping times vary depending on the destination and chosen shipping method (air, sea, or express).
Q
Do you provide samples before committing to a bulk order?
Yes, we can provide samples for quality inspection. Depending on the product type, sample fees and international shipping costs may apply.
Q
What quality control processes do you have in place?
We enforce strict quality control at every stage of production—from raw material inspection and on-line assembly checks to final pre-shipment inspections to guarantee premium product quality.
Croi Pet
