Q1.What is your Minimum Order Quantity (MOQ)?
Usually, our base MOQ is 100 PCS. However, if we have ongoing orders with similar specs, we can batch yours to assist with smaller quantities. High-volume orders benefit from more favorable pricing tiers.
Q2.What payment methods are available?
We support a wide array of payment options including Trade Assurance, TT, Western Union, Payoneer, Cash, and Paypal.
Q3.Is it possible to request a sample first?
Yes, absolutely. We usually maintain a specific quantity of samples free of charge. If we do not have ready-made samples in stock, custom sampling fees will apply accordingly.
Q4.Do you have experience working with eBay and Amazon sellers?
Yes! We have extensive experience servicing Amazon and eBay retailers. We provide FBA warehouse shipping prep, barcode labeling, and product sticker services, along with high-res photography free of charge.
Q5.We have our own designs. Can you manufacture them?
We highly welcome custom OEM/ODM designs. Our engineers and production lines are equipped to make your custom layouts a reality.
Q6.Are the ceramic bowls dishwasher safe?
Yes, the premium ceramic used is high-fired and non-toxic, making it fully dishwasher and microwave-safe for easy daily cleaning.