Frequently Asked Questions
1 Why Choose Us?
We have our own factories, and more than 30+ deeply cooperative pet supply factories, diversified product lines, and constantly developing new products. We are your indispensable partner.
2 Can I Get Samples?
For the vast majority of goods, corporate or institutional buyers only need to provide company information for the record. Free samples can be provided, and you only need to bear the shipping cost.
3 Do You Support Customization?
Customized colors, styles, materials, and product UPC labels are all available. We have helped many of our customers grow from small purchases of 100-200 pieces to larger OEM orders, and even assisted them in establishing their own brands.
4 What is the Delivery Time?
Samples or small quantities can be sent out within 48 hours. For custom orders or large quantities, please contact us for all the details.
5 Which Payment Methods Do You Accept?
TT and Alipay are accepted. We recommend using Trade Assurance to pay on Alibaba to ensure the safety of your funds and business transactions.
6 How are Shipping Costs Calculated?
We have set up an automatic shipping template based on the minimum order quantity. You can choose the quantity and select your country to get an estimated shipping cost. For smaller shipments, we use express couriers like FEDEX or DHL with long-term cooperation discounts. For larger volumes, we ship by sea and provide competitive quotes.
Croi Pet
